RESPONDING TO SUSPICIONS 

If you become aware of anything which causes you to feel uncomfortable you should talk to the Welfare Officer or CB Welfare Manager.

This means being aware of the attitudes of staff, coaches and volunteers and of the interactions between them and the children with each other.If the behaviour is contrary to the RFU / RFUW Welfare Policy and Procedures and young people are at risk then action must be taken.Adults must also be alert to any unusual incidents or activities which take place where staff, coaches or volunteers are putting young people and themselves in a vulnerable position.

In all cases of reported poor practice / abuse you should: 

DO 

• · Stay Calm – do not rush into inappropriate action.React calmly in order not to alarm the young person.
• · Reassure the child / young person – that they are not to blame andconfirm that you know how difficult it must be to confide.
• · Listen sympathetically – to what the child / young person says and show that you take them seriously.
• · Ensure you clearly understand what the child has said – in order that the information can be passed on to the appropriate agencies.
• · Consult with the Welfare Officer or CB Welfare Manager ensuring thatyou communicate all the information accurately.
• · Maintain Confidentiality – all incidents will be treated with an open mind and handled in a fair and equitable manner. Information will only beshared on a need to know basis. Confidentiality must be maintained untila case is proven.
• · Ensure the safety of the young person – if urgent medical attention is required then call an ambulance, inform the doctors of the concerns and ensure they are aware that this is a child protection issue. 

DON’T

•  · Don’t panic - or allow your feelings to be evident.
• · Don’t make promises you cannot keep – explain that you will need to tell other people.
• · Don’t make the child repeat the story unnecessarily.
• · Don’t speculate or make assumptions.
• · Don’t approach the alleged abuser.
• · Don’t take sole responsibility. 

In all cases, if you are not sure what to do you should contact the Pumas Welfare Officer or obtain advice from:

NSPCC 24-hour helpline 0800 800 5000
or
RFU Child Protection Line 020 8831 6655